Senior Process Expert
A.P. Moller - Maersk (company site, opens in a new tab)On-siteDirect career pageEst. 12–20 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end execution and accurate system filing of customer tenders, contracts, amendments, and rate changes, including complex multi-product, multi-geography, and multi-currency agreements.
- Protect contract data quality and compliance through audits, validation checks, root-cause analysis, and corrective and preventive actions; support accurate customer billing.
- Handle complex implementation issues and escalations across commercial and operational teams, while driving process, automation, and productivity improvements.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD.
- Mandatory degree, specific technical skills, regulatory requirements, and strict location or onsite requirements: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Likely to be strongest with experience in tender or contract administration, commercial agreement interpretation, rate maintenance, or related operational execution; these are role-aligned signals, not stated eligibility requirements.
- Comfortable managing detailed contract data and governance controls, and using audits, trend analysis, and root-cause findings to improve quality and billing accuracy.
- Able to coordinate complex implementations and escalations across Sales, Pricing, Product, Customer Service, and Operations, while contributing to process standardization or transformation initiatives.