UFS CX Regional Hub Business Analyst
Unilever (company site, opens in a new tab)5+ yrsBengaluruOn-siteDirect career pageEst. 12–18 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Drive deployment and adoption of global and regional digital solutions across markets, tracking usage and impact and addressing adoption barriers.
- Analyse market, customer and solution-usage data; build regional and market CX dashboards and turn findings into recommendations for commercial and customer experience decisions.
- Work with Sales, Marketing and CX teams to define requirements, support market capability-building and improve tools, processes and user experience.
Minimum Requirements
- Work Experience Required: 5+ years in business analysis, data-driven strategy or digital solution deployment.
- Bachelor’s or master’s degree in Business Analytics, Data Science, Marketing or a related field.
- Relevant skills include analytics platforms such as Power BI, CRM systems, and Power BI, Python, Spark and SQL.
- Bangalore, India role; applicants must have the right to work in India.
Ideal Candidate Profile
- Has experience converting complex datasets into actionable business insights and influencing decisions.
- Can support digital solution rollout and adoption across multiple markets, including tracking outcomes and helping markets address implementation gaps.
- Fits a cross-functional, matrixed environment, partnering with Sales, Marketing and CX teams on requirements and customer experience priorities.