Staff Software Engineer
ServiceNow (company site, opens in a new tab)6+ yrsHyderabadHybridDirect career pageEst. 45–70 LPA
Posted 1h ago
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Job description
Structured overview of role & requirements
About This Role
- Own architecture, delivery, and production operations for complex cross-functional platform features, including AI-native workflows with reliability and governance built in.
- Set standards for AI-assisted development and measure its impact across coding, testing, review, triage, and documentation.
- Drive production quality through defect triage, release readiness, and gate reviews; mentor engineers and align product, UX, and engineering leads on shippable plans.
Minimum Requirements
- Work Experience Required: 6+ years in software engineering, with technical leadership at staff level or equivalent.
- Strong proficiency in Java, JavaScript, or another platform-relevant language; strong data structures and design skills, plus solid system design skills.
- Hands-on LLM feature experience covering prompt design, retrieval or context management, evaluation, and cost/latency tradeoffs; working knowledge of agentic architectures, orchestration, tool use, and human-in-the-loop controls.
- Familiarity with ServiceNow platform internals and enterprise SaaS, multi-tenant systems, and secure, compliant software delivery.
Ideal Candidate Profile
- Has led complex platform work end to end, balancing architecture, delivery planning, production quality, and cross-team alignment.
- Can apply LLMs and agentic patterns in enterprise workflows while accounting for reliability, governance, evaluation, and operating tradeoffs.
- Uses AI-assisted development tools in daily work and can distinguish where they improve the development lifecycle from where they do not.