Team Lead - Abstractions
JLL (company site, opens in a new tab)5+ yrsGurugramOn-siteDirect career pageEst. 10–18 LPA
Posted 11h ago
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Job description
Structured overview of role & requirements
About This Role
- Own day-to-day delivery of lease abstraction services in Gurugram, leading abstractors and double-checkers and ensuring accurate, current client databases.
- Manage delivery against quality, turnaround-time and productivity KPIs; oversee resources, portfolio reviews, reporting, and compliance with procedures.
- Handle stakeholder and vendor escalations, support account transitions and start-ups, and drive corrective actions and continuous improvement.
Minimum Requirements
- Work Experience Required: At least 5 years of industry experience and at least 2 years of people-management experience.
- University graduate/postgraduate or equivalent work experience in lease administration; PMP or MBA is preferred, not stated as mandatory.
- Essential: Knowledge of real estate leases and accounting, experience with property management/lease administration systems, and familiarity with ERPs such as MRI, Yardi, CoStar or Tririga.
- On-site role in Gurugram, Haryana.
Ideal Candidate Profile
- Has led lease abstraction or lease-administration operations and can independently manage team delivery, workload and tight deadlines.
- Can maintain high data accuracy while balancing client requirements, scope of work, service quality and turnaround expectations.
- Likely to fit a client-facing delivery environment involving stakeholder and vendor coordination, escalations, account transitions and performance improvement.