12+ yrsChennaiOn-siteDirect career pageEst. 18–28 LPA
Posted 11h ago
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Job description
Structured overview of role & requirements
About This Role
- Own day-to-day Transaction Monitoring alert review, investigation, escalation, documentation, and closure, ensuring consistent risk assessment and policy adherence.
- Lead Team Leads, Quality Analysts, and investigators; manage productivity, quality, SLA/TAT, backlog, attendance, and corrective actions.
- Own client and internal governance, including operational escalations, performance reporting, root-cause and corrective-action updates, and team development.
Minimum Requirements
- Work Experience Required: 12+ years in AML, Financial Crime, Compliance Operations, or Transaction Monitoring, including at least 3 years in people-management or operations-management.
- Hands-on experience managing Transaction Monitoring alert review and investigation teams, including disposition, case review, escalations, and documentation quality.
- Strong understanding of AML red flags, suspicious activity indicators, customer risk profiles, transaction patterns, and escalation standards.
- Experience managing Team Leads, Quality Analysts, and investigators against production targets, and handling client-facing governance, performance reviews, and operational issues.
Ideal Candidate Profile
- Likely to be strongest in a production-driven Transaction Monitoring operation, with experience balancing investigation quality and risk standards against SLA, productivity, and backlog targets.
- Candidates who have managed multiple operational roles and can use performance trends, root-cause analysis, and corrective actions to improve delivery are well aligned.
- Experience supporting crypto, fintech, payments, virtual-asset, or digital-asset monitoring is an advantage; blockchain analytics tools or SAR/STR and enhanced due-diligence workflows are also preferred.