Key Account Manager - Gurgaon
Blitz (company site, opens in a new tab)2–4 yrsGurugramOn-siteDirect career pageEst. 6–12 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own a portfolio of enterprise eCommerce accounts after Sales handover, including client relationships, delivery performance, escalations, and retention.
- Grow month-on-month account revenue through upselling, cross-selling, and expansion into new cities, categories, or fulfilment models.
- Use delivery and account data to run business reviews, identify performance improvements, and inform client and network growth plans.
Minimum Requirements
- Work Experience Required: 2–4 years in Key Account Management, Client Success, or B2B Sales.
- Bachelor’s degree required.
- Advanced MS Excel proficiency and experience with a CRM tool such as Salesforce, Zoho, or HubSpot.
- Proven track record of owning revenue targets and growing accounts.
Ideal Candidate Profile
- Has experience in logistics, eCommerce, SaaS, or supply-chain-adjacent roles; same-day, express, or quick-commerce delivery exposure is an advantage.
- Has managed enterprise stakeholders, including senior or C-suite clients, and can connect delivery performance metrics to account growth opportunities.
- Best suited to a target-driven account role combining client engagement, revenue expansion, and operational follow-through in a fast-paced environment.