Key Account Manager - Mumbai
Blitz (company site, opens in a new tab)2–4 yrsMumbaiOn-siteDirect career pageEst. 6–12 LPA
Posted 1d ago
Reach people at Blitz
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Blitz you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Own post-sales relationships and delivery experience for a portfolio of enterprise eCommerce accounts, including SLA monitoring and escalation resolution.
- Grow monthly account revenue through upselling, cross-selling, service expansion, and proactive churn management.
- Use delivery-performance analysis, CRM records, and business reviews to guide client decisions and identify growth opportunities.
Minimum Requirements
- Work Experience Required: 2–4 years in Key Account Management, Client Success, or B2B Sales.
- Bachelor’s degree required.
- Advanced MS Excel proficiency and experience with a CRM tool such as Salesforce, Zoho, HubSpot, or similar.
- Proven track record of owning revenue targets and growing accounts.
Ideal Candidate Profile
- Has experience in logistics, eCommerce, SaaS, or supply-chain-adjacent roles; familiarity with delivery SLAs or same-day/express delivery is an advantage.
- Can manage enterprise stakeholders, including senior leaders, while connecting delivery performance data to account growth opportunities.
- Likely to suit someone comfortable owning client outcomes across revenue and operations in a fast-paced, ambiguous environment.