Services Operations Analyst
Seismic (company site, opens in a new tab)2–3 yrsHyderabadOn-siteDirect career pageEst. 6–10 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own operational support for Professional Services engagements, including contract review, project setup, time and expense tracking, billing, revenue data, and budget variance follow-up.
- Maintain PSA and related systems; support user onboarding, resolve data and billing queries, and help test system changes.
- Build project health, utilization, and forecast reporting; support month-end reconciliations and contribute to process and data improvements across Global Operations.
Minimum Requirements
- Work Experience Required: 2–3 years in professional services, operations, systems analysis, finance/accounting, or a related role.
- Bachelor’s degree or equivalent experience.
- Working knowledge of consulting/professional services operating models, processes, terminology, and key metrics.
- Excel proficiency, experience with SQL and BI tools such as Tableau, and experience with CRM, PSA, ERP/accounting, or order-management systems.
Ideal Candidate Profile
- Has hands-on professional services operations or project-accounting experience, especially tracking engagement finances and supporting billing or revenue processes.
- Can turn operational and financial data into reliable reports and actionable findings for Professional Services, Finance, and Revenue Operations stakeholders.
- Experience with Salesforce CRM and FinancialForce PSA is strongly preferred; familiarity with fast-growing organizations and systems/process improvement is relevant.