Network & Svcs Operations Representative
Accenture (company site, opens in a new tab)5+ yrsGurugramOn-siteDirect career pageEst. 6–12 LPA
Posted 8h ago
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Job description
Structured overview of role & requirements
About This Role
- Own configuration, integration, lifecycle management and troubleshooting of telecom and enterprise network infrastructure across Fulfillment and Assurance, including routers, switches, wireless, VLANs and routing.
- Maintain accurate back-office network records and support customer activations, configuration changes, network links, vendor ISP management and new site/project implementations across India and overseas locations.
- Act as an SME: guide team decisions, coordinate across teams, improve network configurations and mentor junior team members.
Minimum Requirements
- Work Experience Required: Minimum 5 years in Network Infrastructures.
- Must-have: Network Infrastructure proficiency; the JD also calls for knowledge of telecom network elements and configuration management.
- Education: 15 years of full-time education required.
- Location/support condition: Role is based at the Gurugram office and requires availability for 24/7 support.
Ideal Candidate Profile
- Has hands-on experience operating multi-site enterprise or telecom networks, including device administration, troubleshooting, configuration backups and site implementations.
- Can manage network lifecycle and service operations while maintaining accurate records and supporting activations and assurance processes.
- Azure networking is a strong fit signal, alongside experience with services such as VNets, VPN, ExpressRoute, Azure Firewall and load balancers; F5 experience is also relevant.