Order To Cash Operations Senior Analyst - Voice
Accenture (company site, opens in a new tab)5–8 yrsChennaiOn-siteDirect career pageEst. 8–14 LPA
Posted 8h ago
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Job description
Structured overview of role & requirements
About This Role
- Resolve cash application issues, apply unapplied cash, and reconcile suspense accounts from payment receipt through finalization.
- Manage OTC collection disputes, aged-debt reporting, dunning, bad-debt provisioning, and follow-up for missing remittances; prepare accurate refund packages.
- Record collection activity, meet process targets, and maintain compliance with internal controls and applicable standards.
Minimum Requirements
- Work Experience Required: 5–8 years in Order to Cash Collections Processing.
- Qualification: BCom.
- Required skill: Order to Cash – Collections Processing.
- Rotational shifts may be required.
Ideal Candidate Profile
- Has hands-on experience across collections and cash application, including complex issue resolution, reconciliations, and dispute handling.
- Can independently manage day-to-day work with minimal instruction while maintaining accurate records and meeting process requirements.
- Fits a finance operations environment involving customer coordination, client processes, performance targets, and control compliance.