Deputy Manager - Aftersales, NMIPL
Nissan Motor Co., Ltd. (company site, opens in a new tab)8+ yrsGurugramOn-siteDirect career pageEst. 12–20 LPA
Posted 8h ago
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Job description
Structured overview of role & requirements
About This Role
- Drive body-and-paint revenue and dealer performance across the network, including repair-order targets, commodity penetration, and underperforming-dealer improvement.
- Manage paint, insurance, and roadside-assistance partners, covering commercial reviews, vendor performance, dealer programs, and business growth.
- Improve repair and paint quality, implement AI-enabled estimation and other innovations, and build dealer manpower capability through audits, training, and process controls.
Minimum Requirements
- Work Experience Required: Minimum 8+ years in OEM Aftersales operations at Head Office level.
- Education: Diploma or BE in Mechanical, Automobile, or equivalent.
- Required domain experience: Sound experience in Body & Paint operations and insurance claim management; good understanding of dealer aftersales processes.
- Advanced Microsoft Office skills (Excel, Word, PowerPoint). Role location: Gurugram, Haryana.
Ideal Candidate Profile
- Has OEM Head Office experience translating network-level targets into dealer reviews, corrective actions, and measurable business improvement.
- Brings practical Body & Paint and insurance-claims knowledge, with experience coordinating dealers, paint suppliers, insurers, and RSA providers.
- Can combine operational controls—quality audits, process adherence, training effectiveness—with adoption and performance monitoring of digital estimation or repair innovations.