Account Director
Oliver Wyman (company site, opens in a new tab)MumbaiOn-siteDirect career pageEst. 12–22 LPA
Posted 1h ago
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Job description
Structured overview of role & requirements
About This Role
- Own day-to-day client account service, brand guardianship and client relationships; identify opportunities for added-value work and account growth.
- Lead Tier 2 and 3 projects, monitor delivery, client satisfaction and project run rate, and escalate delivery risks or upcoming workload that may affect agency capacity.
- Oversee account processes and resourcing, support timely project delivery, and manage team performance, development and quality control.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD.
- Role location is Mumbai, India; the JD indicates onsite (#LI-Onsite).
- Knowledge of account management and invoicing; proficiency in Microsoft Office and related software.
- Ability to learn and understand the benefits and features of AI tools is described as critical.
Ideal Candidate Profile
- Has experience leading digital content or social campaigns in a creative agency; the JD says this is an advantage, not a stated requirement.
- Can manage multiple complex projects while balancing client outcomes, agency profitability, delivery processes and team capacity; has a track record of bringing in new business.
- Can build credible client relationships, including integrating with client-side teams, and is curious about AI and emerging technologies.