Financial Plan & Analysis Analyst
Accenture (company site, opens in a new tab)3–5 yrsGurugramOn-siteDirect career pageEst. 6–12 LPA
Posted 8h ago
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Job description
Structured overview of role & requirements
About This Role
- Handle tickets and inbound/outbound calls for US retail and trade marketing customers, resolving finance inquiries about contracts, payments, promotions, discounts and adjustments.
- Categorize incidents accurately, escalate them to internal teams on time, and meet KPI and data-privacy standards.
- Prepare recurring reports and contribute to process improvements that increase efficiency and customer satisfaction.
Minimum Requirements
- Work Experience Required: 3–5 years in an analyst or similar role.
- Any graduation.
- Intermediate knowledge of Microsoft Office, including Excel and Outlook.
Ideal Candidate Profile
- Has experience in finance or trade-payment processes, which is preferred for this role.
- Is suited to an individual-contributor role handling customer finance queries, ticket workflows and recurring reporting under moderate guidance.
- Can work effectively in a third-party service environment with KPI and data-privacy requirements.