Quality Analyst
Guidehouse (company site, opens in a new tab)6+ yrsChennaiOn-siteDirect career pageEst. 10–18 LPA
Posted 8h ago
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end quality reviews of AML investigations across Retail Banking and Crypto, assessing risk profiling, transaction analysis, sanctions screening, and suspicious activity identification.
- Identify quality gaps and process deviations; provide structured analyst feedback and coaching, deliver refresher training, and support consistent policy interpretation.
- Maintain quality dashboards, scorecards, trend and root-cause reports; partner with Operations, Training, and clients on improvements, SOP updates, audit readiness, and SLA delivery.
Minimum Requirements
- Work Experience Required: Minimum 6 years of AML experience in Crypto, TMS, EDD, or related processes.
- Graduate in any stream from a recognized university.
- Mandatory experience training and coaching analysts, with team-level responsibilities as an SME for process queries, escalations, or quality guidance.
- Flexibility to work shifts, weekends, or as required by the project.
Ideal Candidate Profile
- Has hands-on AML investigation and quality-control experience spanning the specified AML processes, and can assess case accuracy, regulatory alignment, and narrative standards.
- Already operates beyond individual casework—coaching analysts, handling escalations, and influencing team quality and performance.
- Can balance detailed QC reviews with stakeholder engagement and operational deliverables; Crypto AML or blockchain analytics exposure is an added advantage.