General Manager Operations
Desirous Global Consulting Private Limited (company site, opens in a new tab)4–6 yrsChennaiOn-siteDirect career pageEst. 6–10 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own hub-level bus operations, including daily fleet deployment, route assignments, utilization, and on-time performance.
- Manage driver, bus captain, and housekeeping schedules and training; maintain safety, regulatory compliance, and operational SOPs.
- Track operational KPIs and service quality, resolve passenger issues, coordinate with support and operational partners, and report performance or escalations to the Regional Operations Head.
Minimum Requirements
- Work Experience Required: 4–6 years in bus-fleet or transport operations management.
- Diploma or bachelor’s degree in any discipline.
- Proficiency in English, Hindi, and at least one of Tamil, Telugu, or Kannada.
- Strong command of MS Office.
Ideal Candidate Profile
- Has experience with intercity or interstate bus operations and a practical understanding of RTO and transport compliance.
- Can manage frontline teams, scheduling, and training while coordinating across maintenance, ticketing, and aggregation partners.
- Has evidence of improving operational KPIs and service efficiency, and handling passenger issues or operational disruptions.