Workflow Automation Analyst
Ethos (company site, opens in a new tab)3+ yrsBengaluruOn-siteDirect career pageEst. 10–18 LPA
Posted 4h ago
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Job description
Structured overview of role & requirements
About This Role
- Redesign Revenue-team processes and translate operational needs into workflow requirements, business logic, integrations, and measurable success criteria.
- Build and deploy workflow automations and AI-enabled data pipelines, then use analytics to measure impact and improve performance.
- Own reliability practices—including testing, monitoring, troubleshooting, documentation, and sprint-board management—and review or mentor junior team members.
Minimum Requirements
- Work Experience Required: 3+ years hands-on designing, building, testing, and maintaining workflow automations using Zapier, n8n, Make, CRM workflows, or similar tools.
- Experience mapping and redesigning business processes, translating operational problems into requirements and data flows, and building or contributing to AI-enabled workflows or data pipelines.
- Work arrangement: Onsite (#LI-Onsite); specific location is Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Has led process redesign across teams and can connect operational needs to practical automation and measurable customer or business impact.
- Has built AI-enabled workflows such as intent tagging, transcript summarization, routing, or scheduled automations, and improves them using operational data.
- Can manage multiple workflow builds end to end, including integrations, QA, monitoring, and clear communication of technical tradeoffs to non-technical partners.