Customer Success Manager
Apxor (company site, opens in a new tab)0–2 yrsHyderabadOn-siteDirect career pageEst. 3–6 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own customer onboarding, hands-on platform training, and success plans/business reviews; help clients use the product to generate business insights.
- Partner with Account Executives on account growth, renewals, and upsells, while bringing customer feedback to product, engineering, sales, and marketing teams.
- Employment is listed as intern/full-time, with 3–6 months of training and possible permanent conversion based on performance.
Minimum Requirements
- Work Experience Required: 0–2 years.
- Graduation in BTech, BSc, MSc, MCA, or MBA.
Ideal Candidate Profile
- Can learn and explain a technical product to customers, including how to use it to derive valuable insights.
- Fits a customer-facing role combining onboarding, business reviews, account growth, and cross-functional customer advocacy.
- Comfortable using data to uncover business insights and support customer decision-making.