Sales Service Manager - Aftermarket & Technical Sales
Rommelag (company site, opens in a new tab)12+ yrsBengaluruOn-siteDirect career pageEst. 18–30 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own aftermarket and service-sales growth across spare parts, service contracts, machine upgrades and retrofits, mould overhauls, and new equipment sales.
- Diagnose customer machine-performance and downtime issues; recommend technical improvements and convert them into profitable solutions.
- Develop customer accounts across the assigned territory and coordinate project delivery with service, engineering, manufacturing, finance, and sales-support teams.
Minimum Requirements
- Work Experience Required: Minimum 12 years in industrial machinery, pharmaceutical machinery, BFS equipment, or packaging machinery.
- Mandatory B.E./B.Tech in Mechanical Engineering, with experience in both service engineering and technical/service sales or aftermarket business.
- Proven experience in spare-parts business, service contracts, machine upgrades/retrofits, customer technical discussions, and aftermarket sales growth.
- Hindi communication is mandatory; excellent English and willingness to travel extensively are required.
Ideal Candidate Profile
- Has direct pharmaceutical or packaging machinery experience; BFS equipment exposure is preferred. Candidates without pharma or packaging machinery exposure may not be suitable.
- Combines hands-on understanding of machine performance, troubleshooting, and technical solutions with a record of growing aftermarket revenue.
- Can manage technical and commercial discussions with customer production, maintenance, engineering, and purchase teams, while coordinating service and project execution.