Senior Analyst, MST Operations
Lowe's Companies, Inc. (company site, opens in a new tab)4+ yrsBengaluruOn-siteDirect career pageEst. 10–18 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own complex MST workflows across Reset, Service, audit and planning, ensuring accurate and timely execution.
- Analyze labor hours, workload, audit and performance data; lead root-cause analysis and process improvements to address operational gaps and delays.
- Maintain SOP and governance standards, provide reporting insights, support audit readiness, and guide analysts; partner with Project Planning and teams in Bengaluru and Mooresville.
Minimum Requirements
- Work Experience Required: 4+ years.
- Bachelor’s degree required.
- Bengaluru-based onsite role; the JD specifies an on-site office.
- Retail domain experience, advanced Excel/MS Office, data interpretation and analysis, root-cause analysis, labor/resource planning, project management, and stakeholder communication are listed as required skills.
Ideal Candidate Profile
- Has retail operations experience and can connect labor, workload, audit and execution data to practical process improvements.
- Can manage complex workflows end-to-end while maintaining SOPs, governance documentation and audit readiness.
- Has experience supporting analysts and coordinating operational work across planning, field and cross-functional teams.