Sr. Manager- Engagement & Development
HCA Healthcare UK (company site, opens in a new tab)12+ yrsHyderabadOn-siteDirect career pageEst. 20–35 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and develop a four-person India-based team covering training management, learning content design, and training logistics.
- Build an integrated operating model with clear roles, workflows, handoffs, service expectations, and accountability; manage intake, capacity, priorities, and delivery risks.
- Oversee learning operations and content quality, partner with U.S.-based stakeholders and Talent Management leaders, and improve efficiency through standardized processes and performance measures.
Minimum Requirements
- Work Experience Required: Typically 12+ years of progressive experience in Learning & Development, training operations, shared services, or a related function; 3+ years of people leadership experience.
- Bachelor’s degree in Learning & Development, Human Resources, Organizational Development, Business, or a related field; equivalent relevant experience may be considered.
- Experience managing or supporting training operations, learning content development, and/or training logistics; experience establishing or improving operational processes and workflows.
- Strong English communication and stakeholder-management skills, including communication with senior and U.S.-based stakeholders; proficiency in Microsoft Excel, PowerPoint, and related productivity tools.
Ideal Candidate Profile
- Has led learning operations across training management, content, and logistics, and can bring developing or fragmented workstreams into a clear, accountable operating model.
- Combines people leadership with practical operational oversight, including workload allocation, delivery monitoring, and hands-on support during peak periods or transitions.
- Has experience coordinating with U.S.-based or global teams across time zones; experience in an India-based Global Capability Center or shared-services environment is preferred.