Operations Director, APAC-IMEA - ATM Managed Services
Brink's, Incorporated (company site, opens in a new tab)5+ yrsMumbaiOn-siteDirect career pageEst. 38.65–84.09 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Set operational standards across ATM managed services, including onboarding, cash operations, device management, and monitoring/support for field operations across APAC and IMEA.
- Drive regional process improvement and automation roadmaps, using operational benchmarks and KPIs to improve service quality and efficiency, reduce cost per ATM, and deliver agreed cost savings.
- Oversee major customer onboarding support, market-specific vendor performance, operational risk management, and monthly progress reporting.
Minimum Requirements
- Work Experience Required: At least 5 years in ATM operations or a similar industry.
- Bachelor’s degree required; a master’s degree is preferred.
- Able to travel within APAC and IMEA at least 30% of the time.
- Role location: Mumbai, India.
Ideal Candidate Profile
- Has hands-on ATM or adjacent managed-services operations experience and can apply that domain knowledge across onboarding, field operations, device performance, and service delivery.
- Can lead measurable, multi-country improvement work using operational metrics, process redesign, automation, and cost-efficiency initiatives.
- Likely to be competitive with experience coordinating country leadership, global operations, product/solution teams, customers, and vendors on regional roadmaps and onboarding projects.