Platform Engineer - Compute
TinyURL (company site, opens in a new tab)3+ yrsHyderabadOn-siteDirect career pageEst. 7–14 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Provide Tier 2 operational support for Windows Server, Active Directory, VMware, and Cisco UCS or similar compute platforms, resolving incidents and escalating complex issues.
- Execute provisioning, patching, upgrades, approved changes, and maintenance; verify changes and maintain platform stability and compliance.
- Monitor platform health using Dynatrace and VMware Aria, coordinate vendor cases, and document incidents and resolutions in ServiceNow and Jira.
Minimum Requirements
- Work Experience Required: 3+ years in infrastructure or platform engineering roles.
- Hands-on Windows Server and Active Directory experience, including DNS and Group Policy.
- Experience supporting VMware virtual machines and basic host troubleshooting, plus Cisco UCS or similar enterprise compute platforms.
- Experience with ServiceNow and Jira, observability tools such as Dynatrace or VMware Aria, and ITIL-based processes.
Ideal Candidate Profile
- Best suited to someone with hands-on breadth across server, directory, virtualization, and compute operations who can independently handle Tier 2 issues and escalate appropriately.
- Likely to succeed in a runbook- and change-controlled operations environment, supporting teams across India and the US; limited US-team overlap and on-call or escalation support may be required.
- Enterprise-scale infrastructure experience is preferred; Azure exposure and basic PowerShell or other automation experience are additional advantages.