Associate, Account Operations
Data Axle (company site, opens in a new tab)1–2 yrsPuneOn-siteDirect career pageEst. 3.5–6 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Own assigned client projects from interpreting instructions and planning job flow through delivery, ensuring timelines and quality standards are met.
- Prioritize workload, coordinate across client service and internal teams, and communicate project status and progress toward goals.
- Perform quality assurance and help new team members build job-related knowledge.
Minimum Requirements
- Work Experience Required: 1–2 years of customer service experience.
- Proficiency with MS Office, especially Excel, Word, Visio and Outlook.
- Knowledge of mainframe and server-based systems.
Ideal Candidate Profile
- Has direct marketing experience, which is preferred, and can apply that domain knowledge to client project processing.
- Can independently interpret processing instructions, plan project workflows, manage deadlines and maintain quality.
- A bachelor’s degree or equivalent is preferred; the role also includes training and mentorship during acclimation.