Manager- Vi Store Operations
Vodafone Idea Limited (company site, opens in a new tab)1–4 yrsAmritsarOn-siteDirect career pageEst. 3–6 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own store-level sales, revenue, profitability and return-on-investment targets across voice, data, value-added services and handsets.
- Manage walk-in customer experience, satisfaction and retention; improve revenue per footfall and acquisition quality.
- Run store operations, including process and documentation compliance, stock availability, displays, upkeep, and control of pilferage and shrinkage; execute promotions and follow HSW guidelines.
Minimum Requirements
- Work Experience Required: 1–4 years.
- Regular graduation is essential.
- Experience in retail store operations and customer relationship management.
- Experience with revenue target achievement and cost management.
Ideal Candidate Profile
- Has experience balancing customer service and retention with sales conversion and store-level revenue outcomes.
- Can manage day-to-day retail controls, including acquisition quality, stock, documentation, store upkeep and loss reduction.
- Has consumer sales planning and forecasting experience, with knowledge of telecom products, services or technology relevant to customer purchases.