ServiceNow Business Analyst
Qloron Technology6–10 yrsNagpurOn-siteDirect career pageEst. 7–14 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Gather and analyze business requirements, then translate them into functional specifications, BRDs/FRDs, and user stories.
- Map existing processes, design workflows, and recommend process improvements for ServiceNow-related work.
- Coordinate with technical teams and stakeholders; support UAT and implementation.
Minimum Requirements
- Work Experience Required: 6–10 years.
- Knowledge of at least one ServiceNow area: ITSM, ITOM, HRSD, or CSM.
- Business process analysis, requirements gathering, process mapping, workflow design, and preparation of BRDs, FRDs, and user stories.
- Agile and Scrum methodologies; UAT coordination and stakeholder management.
Ideal Candidate Profile
- Has experience connecting business needs with functional requirements for ServiceNow implementations or enhancements.
- Can carry requirements through process design and documentation into technical-team coordination, UAT, and implementation support.
- Fits a stakeholder-facing business analysis role requiring both process improvement and delivery coordination.