Business Analyst
IBS Software (company site, opens in a new tab)5–8 yrsOn-siteDirect career pageEst. 8–16 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Elicit and translate requirements for airline reservations, passenger services, cargo operations, and related integrations into user stories, acceptance criteria, process flows, and functional documentation.
- Work with stakeholders, Product Owners, and Agile delivery teams to refine and prioritize the backlog, assess change impacts, and maintain requirements traceability.
- Support UAT from scenario preparation through defect triage and business sign-off, helping ensure delivered solutions meet operational needs.
Minimum Requirements
- Work Experience Required: 5–8 years of relevant Business Analyst experience in IT, software development, or digital transformation.
- Mandatory hands-on Travel industry experience, with understanding of airline reservation and passenger service processes or air cargo operations.
- Hands-on Agile/Scrum experience, including requirements elicitation and writing clear, testable user stories and acceptance criteria.
- Listed locations: Cochin or Trivandrum. Work mode is not explicitly mentioned in the JD.
Ideal Candidate Profile
- Has practical airline-domain knowledge across booking, ticketing, Passenger Service Systems, or cargo workflows such as booking, Air Waybills, tracking, and rating.
- Can bridge business and technical teams, turning complex workflows and integration needs into actionable requirements and supporting delivery through UAT.
- Likely to fit Agile product delivery involving backlog refinement and cross-functional stakeholders; JIRA/Confluence, API integrations, or international customer experience are advantageous.