Account Operations Coordinator-Senior Associate
Ernst & Young (EY) (company site, opens in a new tab)3–5 yrsKochiOn-siteDirect career pageEst. 6–12 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own day-to-day account operations for nominated accounts, including research packs, quarterly financial summaries, meeting materials, account content, and stakeholder-facing business indicators.
- Maintain accurate account, pipeline, revenue, relationship, and client-organization data across internal systems; coordinate screening and client procurement compliance requirements.
- Coordinate delivery, quality reviews, and stakeholder updates; improve and standardize processes using digital tools, automation, and analytics.
Minimum Requirements
- Work Experience Required: 3–5 years of hands-on experience in a fast-paced global environment; any graduate degree with relevant experience.
- Strong Microsoft Office skills, particularly Excel and PowerPoint, plus SharePoint management experience.
- Ability to conduct qualitative and quantitative research and analysis, including financial analysis and data interpretation.
- Understanding of project management concepts and experience working on non-IT projects.
Ideal Candidate Profile
- Has operated in a large, geographically distributed organization and can coordinate account work across stakeholders and teams.
- Brings account research, data-quality, reporting, or client-service experience; professional services or client-serving experience is preferred.
- Can apply reporting or automation tools such as Power BI, Power Automate, or Power Apps; procurement portal exposure such as SAP Fieldglass or Ariba is an advantage.