Project Manager
EXL (company site, opens in a new tab)12–15 yrsUttar PradeshOn-siteDirect career pageEst. 20–35 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Build and scale the Data Led CX Program Management Practice, including standardized governance, templates, tools, playbooks, and delivery processes.
- Oversee end-to-end delivery governance across complex engagements, tracking scope, schedules, budgets, financials, risks, and issues; provide structured reporting and escalation to leadership and clients.
- Lead and support program managers and cross-functional teams through training, mentoring, Agile ceremonies, and continuous improvement of delivery practices.
Minimum Requirements
- Work Experience Required: The JD gives conflicting requirements: 12–15 years leading complex, cross-functional projects in the skills section and 5–8 years under qualifications.
- Bachelor’s or master’s degree in any stream.
- The role states the candidate will be a SAFe Agilist; specific certification requirements are Not explicitly mentioned in the JD.
- Hands-on expertise with project management, collaboration, or PPM tools, and understanding of Agile, Waterfall, and hybrid delivery models.
Ideal Candidate Profile
- An experienced delivery leader who has owned complex, cross-functional projects end to end, including scope, timelines, budgets, project financials, and RAID management.
- Has established or scaled a program/project management practice through reusable governance frameworks, templates, reporting, and execution playbooks.
- Can guide program managers and coordinate internal teams, partners, and clients while maintaining disciplined delivery oversight and stakeholder reporting.