Consultant Systems Support Engineer (Python)
Thoughtworks (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 10–20 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Support day-to-day application operations, contributing to incident management and resolving business-impacting issues across complex systems.
- Use logging, monitoring, alerting and KPI reporting to identify incidents faster, investigate root causes and improve system stability and availability.
- Deliver and support tested bug fixes and enhancements through continuous delivery practices, helping maintain software quality and operational efficiency.
Minimum Requirements
- Work Experience Required: Experience working with Python; years of experience are not specified.
- Technical background covering code debugging and troubleshooting, relational or non-relational databases, and an understanding of AWS, Azure or GCP; experience with CI/CD tools and exposure to monitoring tools are also requested.
- Willingness and ability to participate in a rotation- and need-based 24x7 team.
Ideal Candidate Profile
- Has an operations-focused approach: can navigate complex applications, investigate incidents methodically and use logs and monitoring data to support root-cause analysis.
- Can work across software delivery and support, using Python and CI/CD practices to make well-tested changes while protecting system reliability.
- Can work in a consultancy setting across multiple engagements and communicate technical issues clearly with senior stakeholders; external tech-community contributions are also valued.