Tier 1 Cyber Security Operations Analyst
Teladoc Health (company site, opens in a new tab)3–4 yrsRemoteDirect career pageEst. 8–14 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Monitor SIEM, IDS/IPS and EDR/XDR alerts; classify and prioritize events, investigate initial indicators, and escalate verified threats to Tier 2.
- Support incident handling by documenting investigations, tracking resolutions, applying basic mitigations, and conducting vulnerability scans with senior analysts.
- Maintain security monitoring tools and report findings to technical and non-technical stakeholders.
Minimum Requirements
- Work Experience Required: 3–4 years in IT, cybersecurity, or a related field.
- Bachelor’s degree in Computer Science, IT, Cybersecurity, or a related field; equivalent certifications or experience may be considered.
- Basic knowledge of TCP/IP, DNS, DHCP, Windows and Linux; familiarity with SIEM tools, firewalls and EDR platforms.
- Understanding of common cyber threats, including phishing, malware and DDoS, and indicators of compromise.
Ideal Candidate Profile
- Has experience in IT or cybersecurity operations relevant to first-line SOC alert monitoring, triage and incident support.
- Can contribute to vulnerability reporting and security-tool upkeep, and produce clear incident documentation for technical and non-technical audiences.
- CompTIA Security+, CISSP, or Microsoft Security, Compliance, and Identity Fundamentals certification is preferred but not mandatory.