Bangalore Operations Supervisor
Bread Financial (company site, opens in a new tab)4–5 yrsBengaluruOn-siteDirect career pageEst. 9–14 LPA
Posted 1d ago
Reach people at Bread Financial
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Bread Financial you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Own operational performance across back-office workflows, including account opening, transaction processing, reconciliations and card servicing; monitor TAT, accuracy, error rates, NPS and FTR.
- Identify process failures and SLA breaches through root-cause analysis, implement corrective actions, and support regulatory compliance and audits.
- Prepare operations for product launches, system changes and regulatory updates; improve workflows through automation, SOPs, process documentation and staff training.
Minimum Requirements
- Work Experience Required: 4–5 years; experience in back office and/or process outsourcing.
- Bachelor’s degree in Business, Arts, Commerce, Humanities or equivalent.
- Flexibility to work a rotational schedule is stated as a preferred skill in the JD.
Ideal Candidate Profile
- Has hands-on back-office or process-outsourcing experience, ideally in financial operations involving regulated workflows and service-level commitments.
- Can use operational data, process audits and root-cause analysis to improve accuracy, turnaround time and workflow efficiency.
- A current Team Lead is preferred; experience coaching junior staff and coordinating with Risk, Compliance, IT, Finance or Customer Service is relevant.