Deputy Manager ? Operations
Mahindra Logistics (company site, opens in a new tab)On-siteDirect career pageEst. 8–14 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own day-to-day operations, including driver-partner and vendor onboarding and management, process compliance, and customer-agreed SLA adherence.
- Restore operations during disruptions and drive team productivity, operational efficiency, and customer satisfaction.
- Hire, train, coach, and mentor Supervisors; monitor operational performance and service delivery.
Minimum Requirements
- Work Experience Required: Experience in logistics, transportation, or supply chain operations; duration not explicitly mentioned in the JD.
- Strong expertise in vendor management, driver-partner management, and team handling.
Ideal Candidate Profile
- Has experience running logistics or transportation operations with direct responsibility for driver partners and vendors.
- Can manage service delivery against SLAs and address operational disruptions to restore business continuity.
- Has experience leading frontline operations through Supervisors, with a focus on team productivity and customer satisfaction.