SAP RISE SAP Basis Administrator
Kyndryl (company site, opens in a new tab)3–8 yrsBengaluruOn-siteDirect career pageEst. 8–18 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Ensure availability, stability, and performance of SAP environments through L1/L2 Basis support and proactive monitoring in a 24x7 production setting.
- Manage SAP Basis incidents including diagnosis, troubleshooting, escalation, and resolution adhering to SLA commitments and incident management processes.
- Collaborate with SAP RISE operations, hyperscaler teams, and customer stakeholders to support outage recovery, changes, and SLA-driven service delivery.
Minimum Requirements
- 3–8 years of SAP Basis administration experience, preferably in 24x7 production environments.
- Hands-on experience with SAP ECC, S/4HANA, BW, Solution Manager, SAP HANA administration, including system monitoring and performance troubleshooting.
- Knowledge of Incident, Problem, Change Management and major incident handling with SLA compliance.
- Work Experience Required: 3–8 years SAP Basis administration as stated.
Ideal Candidate Profile
- Experienced in managing SAP S/4HANA environments and troubleshooting infrastructure, database, application, and interface-related alerts.
- Familiar with RISE with SAP operating model and SAP-managed cloud environments, including coordination with hyperscaler platforms like AWS, Azure, or GCP.
- Operation-focused with proficiency in incident and change management within ITIL frameworks, emphasizing SLA-driven support and continuous improvement.