Specialist 2 - User Experience
Comcast Corporation (company site, opens in a new tab)2–5 yrsChennaiOn-siteDirect career pageEst. 9–16 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Design, build, test, and execute customer engagement campaigns using Adobe Journey Optimizer (AJO) and Adobe Campaign Classic v8 (ACC v8).
- Analyze and validate data sources, audience segments, schemas, and data structures ensuring data accuracy for campaign execution.
- Troubleshoot campaign and workflow issues, coordinate with cross-functional teams, monitor campaign performance, and drive improvements.
Minimum Requirements
- Hands-on experience with Adobe Journey Optimizer (AJO) and Adobe Campaign Classic v8 (ACC v8).
- Strong knowledge of relational databases, SQL, and data validation related to campaign and audience management.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
- Work Experience Required: 2+ years in Marketing Technology, Campaign Operations, CRM, or Customer Engagement Platforms.
Ideal Candidate Profile
- Experienced in translating business requirements into technical campaign solutions within multi-team environments.
- Technical proficiency with customer journey management, campaign workflows, and data models for scalable campaign execution.
- Comfortable working in fast-paced marketing operations with strong analytical and stakeholder coordination skills.