Head of Finance Applications (AMS Delivery Lead)
Kyndryl (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 30–45 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end Application Management Services (AMS) for finance and procurement applications including ERP, Coupa, and OneStream.
- Ensure operational stability, service excellence, governance, SLA adherence, and continuous improvement across finance application services.
- Manage incidents, changes, defects, releases, and collaborate with stakeholders to drive automation and process optimization.
Minimum Requirements
- Significant experience leading AMS or enterprise application support teams for finance-related platforms.
- Strong understanding of Finance and Procurement business processes.
- Experience supporting ERP and finance platforms such as Coupa, OneStream, SAP, Oracle, or similar.
- Knowledge of IT Service Management processes (Incident, Problem, Change, Release Management). Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing multi-vendor and global delivery environments for finance applications.
- Proven ability in SLA management, governance, and stakeholder relationship management in financial applications.
- Familiar with finance transformation programs, automation initiatives, and ITIL or equivalent service management frameworks.