CCM-Coimbatore (Tamilnadu)
PhonePe (company site, opens in a new tab)5+ yrsCoimbatoreOn-siteDirect career pageEst. 8–15 LPA
Posted 21h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and manage a team of Collection Executives and third-party recovery agencies to meet collections targets.
- Drive and monitor collections performance for an assigned cluster, focusing on delinquency rates and KPIs such as resolution rates and bucket-wise delinquency control.
- Develop and execute data-driven collection strategies to improve recovery and ensure compliance with policies and regulations.
Minimum Requirements
- Graduate degree required.
- Minimum 5 years of experience in collections, including 1-2 years in a team lead or supervisory role.
- Experience in banking, NBFC, or Fintech preferred.
- Strong leadership and decision-making skills under pressure; proactive communication abilities.
Ideal Candidate Profile
- Experienced in managing and motivating collections teams with a focus on performance and operational efficiency.
- Data-driven approach to strategy development and problem-solving in collections portfolio management.
- Capable of effective communication and compliance enforcement within regulated financial environments.