Associate Manager, Category Operations
PhonePe (company site, opens in a new tab)2–3 yrsBengaluruOn-siteDirect career pageEst. 8–16 LPA
Posted 20h ago
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Job description
Structured overview of role & requirements
About This Role
- Set up and optimize end-to-end operational processes for loan lifecycle including origination, disbursement, repayments, and collections.
- Identify and implement system-level improvements for repayment and collections efficiency.
- Manage regulatory compliance, develop reconciliation controls, and lead reporting and process streamlining for Lending Operations.
Minimum Requirements
- Education: Preferably B.Tech from Tier-1 institution OR MBA from Tier-1/Tier-2 institution.
- Work Experience Required: 2-3 years in Operations.
- Skills: Strong logical and problem-solving skills with ability to evaluate and scale business processes.
- Preferred: Prior experience in lending vertical operations.
Ideal Candidate Profile
- Experienced in building scalable operational processes from scratch with attention to granular details.
- Skilled at cross-functional stakeholder management and influencing leadership for strategic project execution.
- Comfortable working in agile, collaborative environments focusing on compliance and customer support process improvements.