Manager, Site Reliability Engineering
Palo Alto Networks, Inc. (company site, opens in a new tab)12+ yrsBengaluruOn-siteDirect career pageEst. 35–55 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead high-severity incident and problem management across AWS and GCP cloud platforms with L3 on-call responsibilities.
- Drive root cause analysis, post-mortem processes, corrective actions, and continuous reliability improvements using automation and enhanced monitoring.
- Coach and elevate SRE and DevOps teams, and innovate SRE operations by leveraging AI/ML technologies.
Minimum Requirements
- 12+ years experience in SRE, DevOps, or Cloud Infrastructure; at least 5 years leading engineering teams.
- Expertise in AWS and GCP including cloud architecture, networking, security, production operations.
- Strong hands-on skills with Kubernetes (EKS/GKE), Docker, Terraform, Python/scripting, CI/CD, and observability tools (Prometheus, Grafana, OpenTelemetry).
- Experience with incident management, root cause analysis, cloud cost optimization (BigQuery, GCP FinOps), and strong understanding of SLI/SLO/SLA concepts.
Ideal Candidate Profile
- Experienced leader capable of managing high-severity incidents and driving operational excellence in cloud SRE environments.
- Proficient in cross-functional collaboration with Engineering, Product, and Security teams influencing technical decisions.
- Innovative mindset with demonstrated interest/applicability in AI/ML for next-generation SRE practices and predictive incident management.