Manager - Vi Store Operations
Vodafone Idea Limited (company site, opens in a new tab)1–4 yrsChandigarhOn-siteDirect career pageEst. 3–6 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own overall store operations including customer service, sales, and revenue targets for all products (voice postpaid/prepaid, data, VAS, handsets).
- Drive marketing promotions, store display and customer experience schemes to boost sales and customer satisfaction.
- Manage store adherence to processes, infrastructure upkeep, stock availability, and minimize losses from pilferage and shrinkage.
Minimum Requirements
- Graduation (regular) mandatory; post-graduation/MBA in business management desired.
- 1-4 years of work experience in retail store and customer relationship management.
- Proven track record of achieving revenue targets and managing costs at store-level.
- Not explicitly mentioned in the JD: Notice period or specific work location details.
Ideal Candidate Profile
- Experienced in retail sales operations with ownership of revenue and customer satisfaction metrics.
- Skilled in team leadership, decision making, and problem solving within consumer sales environments.
- Tech savvy with good communication skills and knowledge of digital products and technology advancements relevant to telecom retail.