Billing Operations Vice President
JPMorgan Chase & Co. (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 30–50 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead the Billing Set-Up and Invoice Clearing functions supporting Custody and Fund Services globally, accountable for operational delivery, quality, controls, capacity, and risk management.
- Drive performance metrics including volumes, capacity, productivity, turnaround time, errors, and exceptions, establishing management disciplines and escalation processes.
- Lead process simplification, automation, and continuous improvement initiatives while partnering with multiple stakeholders to enhance end-to-end billing and payment operations.
Minimum Requirements
- Significant operational leadership experience in global billing, Securities Services, financial or cash operations within a controlled environment.
- Strong knowledge of billing configuration, payment application, cash allocation, invoice clearing, and reconciliation processes.
- Demonstrated risk and control expertise including identifying gaps and leading remediation in regulated financial operations.
- Work Experience Required: Significant operational leadership experience; explicit years not mentioned.
Ideal Candidate Profile
- Experienced leader in complex, regulated financial operations related to billing and securities services with a risk-focused operating style.
- Proven track record managing cross-functional teams and driving governance, performance management, and operational transformation at scale.
- Comfortable working globally across multiple time zones and collaborating with diverse internal stakeholders including Compliance, Risk, Finance, and Technology.