Analyst II Software Engineering
DXC Technology (company site, opens in a new tab)2+ yrsMumbaiOn-siteDirect career pageEst. 4–7 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Provide L1 application support for FEBA (Internet Banking) and Finacle Core Banking System versions 10.x/11.x in a 24x7 shift-based production environment.
- Handle incidents, service requests, problem management, and perform application troubleshooting and root cause analysis within SLA.
- Support configuration, customization, implementation, and production activities including EOD/BOD tasks, coordinate with vendors for bug fixes, patching, and upgrades.
Minimum Requirements
- More than 2 years of experience supporting Finacle version 10.x and 11.x including FEBA configuration and implementation.
- Engineering Graduate/Science Graduate/MCA/BCA/Any Graduate.
- Mandatory ITIL v3 or v4 certification.
- Work Location: Pune.
Ideal Candidate Profile
- Strong experience and technical knowledge of Finacle Core Banking Solutions and Internet Banking architecture including integration points.
- Familiarity with banking operation logic such as SWIFT, FCY transactions, Trade Finance, EOD/BOD, Treasury processes.
- Comfortable working in high-pressure, 24x7 shift production support environments with vendor coordination for issue resolution.