ITS_Team Lead
Robert Bosch GmbH (company site, opens in a new tab)9+ yrsBengaluruOn-siteDirect career pageEst. 14–24 LPA
Posted 22h ago
Reach people at Robert Bosch GmbH
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Robert Bosch GmbH you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Supervise and mentor a team of 20+ IT support associates, fostering high performance and collaboration.
- Oversee user account and access permissions management, ensuring adherence to least privilege principles and conducting regular access reviews and audits for compliance.
- Manage and resolve IT incidents in alignment with ITIL best practices, acting as liaison between team and other departments for effective communication.
Minimum Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 9 years of experience in IT Support Services.
- Experience managing a team of 20 or more associates.
- Proficiency in ITIL framework, incident management, Active Directory administration, and basic network administration.
Ideal Candidate Profile
- Strong leadership skills with proven ability to lead and develop large IT support teams.
- Experienced in large-scale IT environments with diverse technologies and user groups.
- Knowledgeable in IAM tools, ticketing systems, and scripting for automation to improve access management and incident resolution.