Service Order Management Sr. Specialist
Smiths Group plc (company site, opens in a new tab)5–7 yrsBengaluruOn-siteDirect career pageEst. 9–14 LPA
Posted 22h ago
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Job description
Structured overview of role & requirements
About This Role
- Own the end-to-end Order to Invoice process for Aftermarket Spares and Consumables, ensuring accuracy, compliance, and timely execution.
- Serve as senior escalation point for order processing, invoicing, delivery, and customer issues while supporting SAP data quality and controllership.
- Support continuous improvement and standardisation initiatives, provide guidance to team specialists, and contribute to transformation projects.
Minimum Requirements
- Bachelor’s degree in Business Management, Supply Chain, Finance, or related discipline.
- 5–7 years of experience in Service Order Management, Sales & Order Administration, Logistics, or Customer Operations.
- Strong hands-on SAP experience across Order to Invoice lifecycle covering order processing, delivery, and billing.
- Experience with import/export documentation, trade compliance, and Letter of Credit processes.
Ideal Candidate Profile
- Experienced in supporting global or multi-regional Service Order Management operations within a matrix environment.
- Skilled in advanced problem solving and maintaining strong controls around pricing, taxation, and revenue recognition.
- Operates effectively in change and transformation environments, capable of coaching team members and engaging stakeholders across levels.