Associate Engineer | On-Site, Bangalore
Optiv (company site, opens in a new tab)2–4 yrsBengaluruOn-siteDirect career pageEst. 6–12 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Provide 24/7 technical and security support with shift flexibility including days, midnights, and nights at Bangalore office.
- Perform advanced service tasks and troubleshooting following established procedures and escalate unresolved problems within SLA.
- Assist in identifying additional client beneficial capabilities and manage client requests while complying with company policies.
Minimum Requirements
- Bachelor’s degree in Information Technology, Information Security/Assurance, Engineering or related field.
- 2-4 years of experience in Information Security or Networking required, including 2+ years using technologies like Blue Coat, Cisco ASA, Juniper, Check Point, Sourcefire, Tipping Point, Fortinet, or Palo Alto Networks.
- 2+ years experience with one or more management platforms such as Juniper NSM, Junos Space, Check Point Provider-1, Palo Alto Panorama, Blue Coat Director, or Fortinet Forti Manager.
- Must be able to work onsite in Bangalore with shift flexibility including day, mid, and night rotations.
Ideal Candidate Profile
- Experienced in supporting complex security and network technology environments with proven troubleshooting and escalation skills.
- Comfortable operating in a 24/7 support environment requiring shift flexibility and adherence to SLAs.
- Skilled in using multiple security platforms and management tools, indicating strong technical versatility and continuous learning capability.