SME/ Process Specialist - RCM
Huron (company site, opens in a new tab)5+ yrsChennaiOn-siteDirect career pageEst. 8–14 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage a team of 15-20 staff handling Revenue Cycle Management (RCM) processes including Billing, Cash Posting, Credit Balance, Accounts Receivables, Denial Management, and Correspondence review.
- Generate, analyze, and distribute daily, weekly, and monthly RCM operational and management metrics reports to leadership, identifying trends and initiating action plans to resolve AR issues.
- Allocate and monitor team workload, maintain operational scorecards, assist in volume forecasting and capacity planning, and apply Lean Six Sigma methodologies to improve processes and suggest automation.
Minimum Requirements
- 5+ years of industry experience with at least 3+ years in relevant billing functions within RCM.
- Proficiency in MS Excel including creating macros, and strong data analysis capabilities.
- Graduate degree in any discipline.
- Willingness to work night shifts aligned with US timings.
Ideal Candidate Profile
- Experienced in managing medium-sized teams within healthcare Revenue Cycle Management environments.
- Strong technical expertise in RCM metrics and process improvement using Lean Six Sigma.
- Capable of handling client interactions effectively and managing multiple reporting tasks concurrently.