Cloud Operations Engineer - Citrix
MRI Software (company site, opens in a new tab)5+ yrsBengaluruOn-siteDirect career pageEst. 12–20 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Provide L3 operational support and administration for Microsoft Azure, Azure Virtual Desktop (AVD), Citrix Virtual Apps and Desktops (CVAD), VMware, Palo Alto firewalls, Cloudflare, and Colocation/Data Center infrastructure.
- Manage infrastructure troubleshooting, monitoring, security remediation, lifecycle activities including patching, backup/DR, and vulnerability remediation across cloud and on-prem environments.
- Develop automation scripts (PowerShell/Python/Bash), maintain documentation, and collaborate with cross-functional teams while providing technical mentoring to junior engineers.
Minimum Requirements
- 5+ years of experience in Cloud Operations, Infrastructure, or Systems Engineering roles.
- Hands-on expertise in Microsoft Azure, Azure Virtual Desktop, Citrix CVAD administration, VMware vSphere/ESXi/vCenter, Palo Alto firewall administration, and Cloudflare.
- Experience supporting Colocation/Data Center infrastructure and networking concepts including TCP/IP, DNS, DHCP, VPN, routing, switching, NAT, load balancing, firewalls.
- Bachelor's degree in Computer Science, IT, Engineering or equivalent relevant technical experience.
Ideal Candidate Profile
- Experienced working in complex hybrid cloud and on-premises environments integrating Microsoft Azure, Citrix, VMware, and network/firewall technologies.
- Capable of independently handling L3 operational support including incident/problem management, capacity planning, root cause analysis, and infrastructure lifecycle management.
- Strong cross-team collaborator comfortable with documentation, automation scripting, and mentoring junior staff in large-scale enterprise setups.