Customer Success Manager – Software Advisory Services (SAS) - India
Connor Consulting8+ yrsBengaluruRemoteDirect career pageEst. 14–26 LPA
Posted 2d ago
Reach people at Connor Consulting
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Connor Consulting you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Own and grow relationships with a portfolio of Software Advisory Services (SAS) clients, focusing on multi-year renewals and account expansion.
- Ensure high-quality delivery of software asset management work by supporting quality assurance and managing team utilization and engagement KPIs.
- Provide subject-matter expertise on software license compliance and SAM to clients, including audit preparation, optimization, and industry trend insights.
Minimum Requirements
- 8+ years of experience in software asset management, software license compliance, or IT asset management with client-facing account or customer success experience.
- Academic qualification: B.Tech / M.Tech / MCA / MBA / BS in Business Administration, Computer Science, Engineering, or related field.
- Experience with SAM tools (e.g., Snow, Flexera, ServiceNow Asset Management, Lansweeper) and familiarity with licensing models from major vendors (Microsoft, IBM, Oracle, etc.).
- Strong proficiency in Microsoft Excel including pivot tables, VLOOKUPs, and macros.
Ideal Candidate Profile
- Experienced in managing and growing professional services or consulting accounts in software asset management or license compliance environments.
- Ability to oversee delivery quality and resource allocation effectively, ensuring timely client deliverables and satisfaction.
- Comfortable interpreting complex licensing contracts and communicating technical software asset management findings to diverse client stakeholders.