Regional Lead - Chennai
JLL (company site, opens in a new tab)ChennaiOn-siteDirect career pageEst. 20–35 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and oversee facility management operations across 100+ branches ensuring SLA compliance and consistent service delivery.
- Manage and develop regional teams including Cluster Leads; drive manpower optimization, performance reviews, and reduce attrition.
- Act as Single Point of Contact for clients; handle escalations, conduct business reviews, and drive client satisfaction and contract retention.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD.
- Location: On-site Chennai, Tamil Nadu mandatory.
- Strong knowledge of facility management operations, compliance, and EHS standards (implied as responsibility).
- Experience in financial management, vendor cost control, and operational governance (implied by key responsibilities).
Ideal Candidate Profile
- Experienced leader capable of managing large-scale, multi-site facility operations with strong compliance and governance focus.
- Proven expertise in client relationship management and resolution of escalations within tight SLAs.
- Data-driven decision-maker proficient with digital transformation tools for facility management (CAFM, CMMS, dashboards).