Technical Product Manager - Una
Unilever (company site, opens in a new tab)10+ yrsBengaluruOn-siteDirect career pageEst. 40–60 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own the vision, roadmap, and business value delivery of Una, Unilever's global enterprise AI assistant serving ~100,000 users across multiple business functions.
- Lead the AI Speedboat program to rapidly convert AI concepts into live products, integrate multiple AI agents into a unified employee support experience, and ensure adoption and measurable impact on self-service resolution, ticket deflection, and user satisfaction.
- Manage a multi-disciplinary team and act as the primary liaison with senior stakeholders and Microsoft product teams, owning release plans, data-driven success metrics, and responsible AI governance.
Minimum Requirements
- ~10 years in technology with at least 3 years owning enterprise digital or AI products.
- Experience leading large-scale conversational AI, virtual agent, chatbot, or knowledge products.
- Good working knowledge of Microsoft Copilot, Copilot Studio, and Microsoft 365; familiarity with IT/employee service tools like ServiceNow.
- Degree in relevant field; MBA preferred.
Ideal Candidate Profile
- Experienced product leader comfortable managing complex AI-driven enterprise products with global user base and multi-stakeholder environments.
- Proven ability to translate AI concepts into MVPs and drive product adoption supported by clear value cases and data storytelling for senior leaders.
- Skilled at coordinating cross-functional teams including product managers, developers, knowledge specialists, and external partners in matrixed, global organizations.