Sr Manager - HR Shared Services
Tata Communications Limited (company site, opens in a new tab)7–10 yrsPuneOn-siteDirect career pageEst. 18–30 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end operations for Offer Management, Onboarding, Background Verification, and Offboarding delivering timely and accurate employee lifecycle services.
- Drive process standardization, automation, and digital transformation efforts to improve service delivery, compliance, and employee experience.
- Manage vendor relationships, operational metrics, escalations, and lead a team to ensure SLA achievement and continuous improvement.
Minimum Requirements
- 7–10 years of experience in HR Operations, HR Shared Services or employee lifecycle management.
- 2–3 years of team management or operations leadership experience.
- Graduate degree in Human Resources, Business Administration, Management or related discipline.
- Strong experience in Offer Management, Onboarding, Background Verification, and/or Offboarding.
Ideal Candidate Profile
- Experienced HR operations leader comfortable managing daily services while building future-ready HR capabilities and automation.
- Strong operational focus with ability to handle metrics, escalations, vendor and stakeholder management.
- Customer-centric with expertise in leveraging HR technology, data analytics, and process governance to simplify and improve HR service delivery.